Lost & Missing PackagesUpdated 7 months ago

We are so sorry you did not receive your package yet! Oftentimes carriers will hide it around your home or leave it at a neighbors home. If you still cannot locate it by the end of the delivery day, please reach out to customer support so we can follow up with the carrier as soon as possible!

Elizée will not assume responsibility for reimbursement or compensation in the event a package is lost, stolen or mishandled. Please keep all tracking details for your records.