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elizée

Can I modify my order once it has been placed?

What if my order contains a product on pre-order?

If the shoes I want are sold out, what can I do?

Orders

How do I make a return?

What’s your return policy?

How can I track my return?

Where can I drop-off my package for return?

Holiday Return Window

Can I return Final Sale items?

Returns & Refunds

Do you ship worldwide?

How long does delivery take?

Do you offer expedited shipping?

Do you offer free shipping?

Lost & Missing Packages

Does Elizée have a physical store?

My order was marked delivered but it’s not here.

Holiday Shipping

Shipping & Delivery

How do I apply discount codes?

Are there any installment plans or financing options available?

What payment methods do you accept?

Payments

What type of leather/material is used for Elizée heels?

How should you store your heels when not in use?

Can Elizée heels be repaired?

What’s the best way to care for Italian leather heels?

How do you properly care for cotton and canvas shoes?

What’s the best way to care for suede heels?

How to protect and clean metallic and mirror leather shoes

How do you clean patent leather heels?

How should you care for special materials?

A Luxury Guide to Patent Leather Heels: How to Break Them In and Care for Them

Product Care

What makes Elizée heels different from others on the market?

What features make Elizée heels stand out in terms of comfort?

Elizée's Comfort Technology

Where are Elizée shoes made?

Size selection - What size is right for me?

Size & Fit

Wedding Guide

Heels for Work

Styling Guide

Find everything you need to know about our return policies and procedures here.

Elizee's Shipping and Delivery Guidelines

Here to assist with your wedding needs, special events, or simply to treat yourself.

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