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Orders

Can I modify my order once it has been placed?

We are unable to change the details as we process orders quickly, but we’ll always try our best to assist you to cancel or replace the order. Please contact our Customer Care team as soon as possible at [email protected] and we’ll do ev

What if my order contains a product on pre-order?

All pre-orders are charged at the time of purchase. Expected pre-order shipping dates are to the best of our knowledge. Sometimes, factory delays happen due to the handcrafted nature of our shoes. We will notify you if we are experiencing delays. *Fo

If the shoes I want are sold out, what can I do?

We produce in small batches, so if you like a shoe, we recommend you order it as soon as possible! If the style you’re interested in is sold out, you can add yourself to the waitlist for that particular product and size. If it’s restocked, you’ll be